FIELD LEADERSHIP

  • Patrick McCoy

    Sr. Director Retail Sales

    Spectrum | Charlotte, North Carolina

    Patrick McCoy leads the Retail Indirect Sales Team for Spectrum nationwide. In this role, Patrick is responsible for setting the leadership and coaching strategy and overseeing the sales execution for the team. Patrick is an expert in sales training and leadership development. With over 28 years of experience and a proven track record in transforming large teams, best in class sales and service results and developing high level talent. During his leadership journey Patrick has experience working with several large companies including Charter Spectrum, Comcast Cable, Verizon and Richland Homes.

    Patrick has partnered to build a Sales and Leadership program that is designed to increase the number of employees who see success in their current role, transforming organizations into a leadership and coaching culture. Patrick has experience leading large Care Centers, Inbound Sales Centers, Outbound Sales Centers, Retention Centers, Direct Sales Teams, Large Box Retail Sales and Business to Business Sales Teams.

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  • John Beavers

    Director Retail Sales

    Spectrum | Charlotte, North Carolina

    John Beavers is a sales Director with experience in maximizing sales of targeted products, equipment, and services for industry-leading organizations. John is skilled in developing and maintaining customer relationships focused on expanding brand presence, driving performance, strategically implementing business strategies, building talented teams, and recognizing opportunities to boost revenues and market share.

    John has a background in launching new programs and channels, overseeing programs and teams in Inbound/Outbound Call Centers, Door to Door, Retail Sales, and Multi Dwelling Sales in both Direct and Indirect channels, John also worked in Enterprise Business selling to Fortune 500 companies.

    John graduated from the University of Maryland, College Park MD and is avid fan of the Maryland Terps. John enjoys all sports, cooking and resides in Charlotte North Carolina.

  • Paul J. Reiner

    Sr. Manager Retail Sales

    Spectrum | Greensboro, North Carolina

    Paul Reiner has played a pivotal role in Spectrum big box retail over the past two decades. He began his career with Spectrum as a door-to-door residential sales representative in 2002, was promoted to sales manager over big box retail in 2005, expanded the big box retail program across the Carolinas as sales director in 2007, transitioned to a corporate role overseeing all big box retail sales operations in 2012 and as of 2022 serves as senior manager over southeast big box retail. With a master's degree in business management and leadership, Paul balances his professional life with family time and travel.

  • Heather Groff

    Sr. Manager Retail Sales

    Spectrum | Akron, Ohio

    Prior to joining the team at Spectrum, I worked at Verizon, managing call centers, for twenty years. It provided me the opportunity to finish my degree, and introduced me to a passion for working with people to achieve goals. I sit in Ohio, and help to support Ohio, New York, and Wisconsin markets with my phenomenal team! I love to watch an agent become an owner and partner with them to become even more successful! In my downtime, I love hanging out with my family, traveling, and trying new things. I'm up for challenges to test my ability!

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  • Denise Riggs

    Sr. Manager Retail Sales

    Spectrum | Coppell, Texas

    I joined the Retail Sales team in February as Senior Manager for the Central Region, bringing 34 years of Telecommunications experience. My background includes: Dispatch, Tech Ops support, Retail Partnerships, Marketing, Outsourcer programs, Project Management, Sales Performance, and Sales Operations. I’m passionate about supporting teams, driving performance, and, most importantly, valuing teamwork through collaboration, inclusivity, and authenticity.

    Fun fact: When I first started in the dispatch department, a technician gave me the nickname “D,” which has stuck with me. I later found out that he gave me the nickname because he couldn't remember my name at the time, but he eventually did, and we have now been married for 25 years!

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  • Keithon Fitzgerald

    Manager Retail Sales

    Spectrum | Kentucky

    Retail Sales Manager at Charter Communications

    Education: University of Kentucky and LSU

    Over 15 years of experience in the communications industry

  • Mark Bell

    Manager Retail Sales

    Spectrum | Tampa, Florida

    Over 27 years of experience in the Telecommunication industry. Experienced leader in Call Centers, Chat Centers, SMB, Social Media Centers, Vendor Management and Leadership Development.

    Entering year 7 with Spectrum, all in Big Box Retail.

  • Shaun Davis

    Manager Retail Sales

    Spectrum | Greensboro, North Carolina

    2012 to Present - Carolinas Regional Manager of Military and Retail

    Partnerships

    2007 to 2012 Greensboro/Charlotte/Raliegh Division Manager of Retail

    2003 to 2007 Direct Sales Representative

    Awards

    Multi Year Spectrum Elite Club Award Winner

    National MVP Award

    2x Winners Circle "Sales Coach of the Year" Award

    Direct Sales "Hall of Fame" Award

    Education

    BS in Business Administration and Marketing - High Point University

  • ASHLEY LOGAN

    Manager Retail Sales

    Spectrum | Columbus, Ohio

    Ashley is a dedicated sales leader with over a decade of experience in the Retail Channel, known for driving results, developing talent, and building strong partnerships. Grounded in servant leadership, she leads with empathy, accountability, and purpose while translating strategy into action. Ashley fosters an inclusive, high-performing culture where people feel empowered to grow and succeed.

  • Mariam Lewis

    Manager Retail Sales

    Spectrum | Cincinnati, Ohio

    Mariam has worked for Spectrum for over 18 years and has 20+ years of experience in the Telecommunications industry. She currently oversees the Cleveland, Cincinnati and Dayton, OH markets with her stellar team of Account Executives. Mariam is passionate about empowering those around her to feel seen, heard, and valued--all while driving efficacy and excellence in everyday operations.

    Outside of work, Mariam is a CrossFit and Hyrox Coach, competitive athlete and enjoys going to car shows, exploring new coffee shops and restaurants with her husband and son.

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  • Andy Mikkelson

    Manager Retail Sales

    Spectrum | Milwaukee, Wisconsin

    20+ years of experience with Spectrum

    Home improvement and outdoor activities are my away from work hobbies.

  • Leo Galan

    Manager Retail Sales

    Spectrum | San Antonio, Texas

    Leo Galan serves as the South Texas Manager for the Central Division at Spectrum. He began his career with the company in 2003 and has steadily advanced into a leadership role through consistent performance and dedication. In his current position, he leads a team of four highly motivated Account Executives who are committed to delivering exceptional service and support to each of their partners.

    Outside of work, Leo enjoys spending time with his wife and 2 daughters. His favorite teams are the San Antonio Spurs and the Dallas Cowboys.

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  • Luis Corona

    Manager Retail Sales

    Spectrum | El Segundo, California

    Luis Corona has been in the telecommunications industry since 2013, building extensive experience in sales leadership, partner development, and customer engagement. Over the past four years with Spectrum, he has focused on driving business growth, developing high-performing teams, and strengthening strategic retail partnerships. Luis is passionate about leadership, coaching, and creating impactful customer experiences while helping teams achieve their full potential.

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  • Freddy Nunez-Gonzalez

    Manager Retail Sales

    Spectrum | Van Nuys, California

    Based out of California with 13 years of experience with Spectrum in indirect sales, retail partnerships, and team development. I specialize in driving performance, building strong business relationships, and coaching teams to succeed in competitive retail environments. Alongside my professional career, I am pursuing studies in cybersecurity and computer networking. Outside of work, I enjoy BBQ and spending time on the golf course, even though I'm not so good at it... yet.

  • Bill Mehnert

    Manager Retail Sales

    Spectrum | Coppell, Texas

    I’m Bill, and I’m someone who thrives on the win—whether I’m hitting a sales goal or defending my title as the resident fantasy football champion and 'know-it-all.' Professionally, I’m a firm believer that success is a team sport, and I’m at my best when I’m building and empowering people to reach their full potential. When I’m off the clock, my world revolves around my wife and our four-year-old son. Between being a die-hard Dallas Cowboys fan and keeping up with a preschooler, there isn’t a dull moment in my life. I'm so grateful for everything and truly believe in the plan God has put in place.

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  • Maria Lopez

    Manager Retail Sales

    Spectrum | City of Industry, California

    Maria Lopez serves as Manager, Retail Sales Mobile at Spectrum, bringing 14 years of rich experience in the telecommunications industry. She leads a dedicated team of six Account Executives across California to Hawaii. She is focused on driving sales growth and enhancing strategic relationships with retail partners, including owners, managers, and sales representatives.

    Dedicated to developing high-performing teams and building strong business partnerships. Maria actively expands her knowledge through mentorship, networking, and ongoing business development. Outside of work, she treasures the moments she spends with her daughter and family, cherishing every opportunity to make lasting memories!

  • Jessica Cessor

    Sr. Manager Retail Sales

    Spectrum | El Segundo, California

    Jessica Cessor currently acts as Sr. Manager of Retail Sales in the West market, comprised of the States: AZ, CA, CO, HI, ID, MY, NV, OR, UT, WA &, WY. Jessica has served in multiple channels within Spectrum, culminating in over 13 years of experience in leadership, sales, & support roles. During the past 3 years in her current role she has focused on expanding her market and cultivating a thriving sales culture within her organization. She is dedicated to empowering her team to excel and fulfill their full potential.

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  • Peter Shoukry

    Director Retail Sales

    Spectrum | El Segundo, California

    Peter has 20+ years experience in Sales leadership, and 14+ years experience in telecommunications including sales and strategic partnerships. Peter’s current role is the Director of Retail Partnerships for the West Division for Spectrum.

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