CORPORATE LEADERSHIP
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Jack Roche
VP, Digital and Retail Sales
Spectrum | Stamford, Connecticut
Jack Roche is the VP of Digital and Retail Sales. He has over 15 years of experience in various sales, marketing, sales development, and corporate leadership roles. He joined Charter Communications in 2011, where he established the store-in-a-store Retail program in Southern California. He was pivotal in growing the traditional authorized reseller program before moving into his current role leading the Retail & Digital Sales team in Stamford, CT.
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Todd Criswell
Sr. Director Operations
Spectrum | Stamford, Connecticut
Todd Criswell currently serves as Senior Director of Sales Operations at Charter’s Corporate Headquarters in Stamford, CT.
During his 10-year career with Charter, Todd has served in a variety of roles within the Affiliate Partnerships both in field and corporate capacities. Todd is responsible for Sales Operational oversight for the Affiliate Sales Channel.
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Laura Mazzola
Director, Retail Sales Operations
Spectrum | Stamford, Connecticut
Laura Mazzola joined Charter in 2013 and has dedicated her career to Retail Sales. She is responsible for the day-to-day operations of Retail Sales functions, including commissions, onboarding, escalations, and audits. In her downtime, Laura enjoys watching baseball, and her favorite team is the New York Yankees.
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Stephanie Revis
Director, Retail Partnership Strategy
Charter Communications | Stamford, Connecticut
Stephanie Revis currently serves as the Director of Retail Partnership Strategy at Charter's Corporate Headquarters in Stamford, CT. With a 17-year tenure at Charter, Stephanie has extensive experience in various sales channels, spending the past 14 years focusing on the Retail Partnerships channel in both field and corporate roles. In her current position, she is responsible for developing the strategic vision for the Retail channel, encompassing business development and partner relationships.
Stephanie is also committed to empowering women leaders in the media, entertainment, and technology sectors and serves as Vice President on the executive board of the WICT New York Chapter.
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Lisa Stapleton
Senior Manager, Retail Strategy
Spectrum | Stamford, Connecticut
Lisa is a Senior Manager on the Retail Strategy team based in Stamford, CT. She has nearly eight years of experience in her current role, starting as an Account Executive in Louisville, KY. Throughout her career, she has been promoted to Manager and then Senior Manager in the Retail Partners Strategy Team. In her free time, Lisa enjoys traveling and reading.
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Jason Burgos
Manager, Retail Strategy
Spectrum | Stamford, Connecticut
Jason Burgos is a Manager on the Retail Strategy team based in Stamford, Connecticut, with more than a decade of telecommunications experience beginning in 2011. Since joining Spectrum in 2019 as a Territory Manager, he has supported multiple sales teams across corporate-owned Spectrum Stores in New York City, relocated to assist store operations across 73 locations in the Carolinas, and has dedicated the past four years to supporting Spectrum’s Retail teams.
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Amma Oppong-Adu
Senior Manager, Sales Operations
Charter Communications | Stamford, Connecticut
Amma Oppong-Adu is a Senior Manager in Affiliate Sales Admin with expertise in reporting automation, analytics and business intelligence within the telecommunications industry. She leads initiatives focused on process optimization, partner reporting, data governance and business intelligence solutions that improve operational efficiency and support strategic decision-making. Amma is passionate about building scalable reporting solutions, supporting cross-functional teams, and driving process improvements through automations and analytics.
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Griffin Witte
Sr. Manager Retail Sales Operations
Charter Communications | Stamford, Connecticut
With more than twenty-five years of experience in the telecommunications industry, Griffin is a seasoned Senior Manager known for her commitment to operational excellence and technological innovation. She values teamwork and prioritizes empowering everyone she collaborates with. In her spare time, she enjoys spending time with her daughter and husband.
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Michelle Gibbs
Retail Operations Specialist
Spectrum | Stamford, Connecticut
Michelle Gibbs has been a Retail Operations Specialist for the past 4 years. She handles onboarding, offboarding, and roster maintenance. Michelle loves helping others and watching sports.
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Scott Nelsen
Senior Manager
Spectrum | Stamford, Connecticut
Scott is an experienced program & operations management leader with a strong background in driving sales operations and enablement, cost savings, and process improvements in the broadband and telecom industries. He currently leads strategic initiatives at Spectrum for 9 years and previously held key roles at Verizon for 29 years, prior to joining the company. Scott holds a B.S. in Business Administration from SUNY Empire State College.
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Bogar Arellano
Manager Retail Operations
Spectrum | Stamford, Connecticut
Manager, Innovator, LIfelong Learner